What is this guide about?
Who is this for?
This guide is designed to assist all Victorian services that co-design or engage communities. It is based on existing remuneration practices globally with hands-on ‘know-how’ from working in Government, consultancy and health services in Victoria, Australia. It’s goal is to support the implementation of the Victoria’s Partnering in healthcare (2019), Client Voice (2019) and Australian Partnering with Consumers Standard (2014) by giving practical strategies to pay for and include partnering in their own healthcare.
Other services and sectors may learn from this
While this summary is designed for health services, it may be relevant for:
- all services and consumers running partnering and codesign initiatives
- staff in government agencies, or community members engaged in work
- organisations that engage with communities that have lived-experience
What is in this guide?
Guidance and activities for recognising people with lived experience for their contributions to community engagement activities, testing or research. The goal of this document is to help teams to plan recognition for engagement activities between service providers and clients or consumers. We have four sections to this guide:
- Why should we value lived experience? Evidence to help advocate for co-design and partnering with people with lived‑experience in your organisation, project or team.
- Conversation starters to explore lived experience recognition in your workplace Frameworks and tools to explore how recognition for lived experience is changing and formulate options or an opinion.
- How to set an approach for recognition A compilation or resources to benchmark and budget recognition for people with lived experience.
- Places to look for guidance and tools Readings, resources and legislation relating to remuneration, honorariums and reimbursement.
Questions we answer here
- How do services benefit from public participation?
- Why recognition for lived experience needs our consideration
- What approaches are other organisations offering?
- How can I budget for engagements in my project?
- Where can I find more information about this topic?